NEW TO CHACHI'S BASKET?

Get 10% OFF your first order!

WELCOME10

Apply code at checkout

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Too Busy to Browse?

Just send us your grocery list — we'll pick, pack, and deliver everything to your doorstep. Same-day delivery!

We'll confirm prices before delivery. No surprises — you only pay what you approve.

The Chachi's Basket Promise

Fresh Indian groceries delivered with care, convenience, and reliability. We are committed to providing quality products and exceptional service to our local communities.

Our Story

Your Neighborhood Indian Grocery Store

Chachi’s Basket started with a simple idea — every family deserves easy access to fresh, authentic Indian groceries without driving miles to find them. As a woman-owned local business in Massachusetts, we personally handpick over 1,100 products and deliver them same-day to your doorstep. From the vegetables in your sabzi to the snacks in your pantry — we treat your grocery list like our own.

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Not Happy With Your Order?

We make returns simple — no hassle, no questions asked.

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Damaged or Not Fresh?

Snap a photo of the item within 24 hours of delivery. We'll refund you or replace it in your next order — your choice!

Full refund or free replacement

Wrong Item Delivered?

Got something you didn't order? We'll deliver the correct item and pick up the wrong one — at no extra cost to you.

Free redelivery of correct item
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Missing Items?

Something missing from your bag? Let us know within 24 hours. We'll deliver it separately or give you a full refund.

Redelivery or full refund

How to Report an Issue

1 Take a photo
2 Text or WhatsApp us
3 Refund within 24 hours

📱 WhatsApp or Text: +1 (508) 713-8185 | ✉️ contact@chachisbasket.com

GOT QUESTIONS?

Frequently Asked Questions

How does same-day delivery work?

Same-day delivery available! Simply select your city and preferred time slot at checkout. Slots available from 10 AM to 8 PM. We'll text you before arriving.

Which areas do you deliver to?

We currently deliver to Marlborough, Northborough, Southborough, Shrewsbury, Westborough, and Worcester in Massachusetts. We're expanding soon — contact us if your city isn't listed!

How fresh are your vegetables and fruits?

We handpick every item for freshness and quality. If anything arrives damaged or not fresh, we'll replace it or give you a full refund — no questions asked. Just text us a photo within 24 hours.

What is the minimum order and delivery fee?

Minimum order is $15. Orders under $35 have a $4.99 delivery fee. Orders $35 and above get FREE delivery! Use code WELCOME10 for 10% off your first order.

Will frozen items stay frozen during delivery?

Yes! We use insulated bags for all frozen and refrigerated items. Since we deliver same-day locally, your frozen products arrive in perfect condition.

What if I can't find a product I need?

No problem! Just describe it in the "Special Request" box in your cart, or text/WhatsApp us a photo at +1 (508) 713-8185. We'll source it, confirm the price with you, and include it in your delivery.

What payment methods do you accept?

We accept all major credit/debit cards (Visa, Mastercard, Amex), Shop Pay, Apple Pay, Google Pay, and PayPal. All payments are secure and encrypted.

JOIN THE CREW

We're Hiring!

Chachi's Basket is growing fast and we're looking for awesome people to join our squad. If you love food, your community, and getting things done — we want YOU.

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Delivery Captain

Be the face of Chachi's Basket! Drive your own route, deliver smiles (and groceries) to local families, and earn on your own schedule. Flexible hours, great vibes.

Part-time & Full-time
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Ops Sidekick

Keep the engine running behind the scenes! Help with packing orders, inventory, and making sure every delivery goes out perfectly. Detail-oriented? You'll crush it here.

Part-time & Full-time

Interested? Drop us a line at contact@chachisbasket.com or text us at +1 (508) 713-8185

Walk-ins welcome too — we love meeting people face to face!